Michelle Spalding, Founder/CEO
Originally from Denver, Colorado today she lives with her family in St. Augustine, Florida. She is the proud mother of two grown boys, a high school aged girl and recently became a grandmother. She started her career in real estate more than 20 years ago as a paralegal for a very busy real estate law firm in Downtown Orlando, Florida. One thing she noticed was that many of the Realtors she worked with had a challenging time keeping their deals moving toward a smooth closing and prospecting for new sales. Many times she heard them comment especially after a strenuous journey to closing that they were too busy with that deal to make time for following up on leads.
Finding a real need for this service in the industry she went to work formulating a way to bring top quality transaction management service to Realtors. Today she leads a professional team of transaction coordinators that provide transaction management services to busy real estate professionals from various size real estate offices throughout the United States.
In 2015, Michelle’s book was published “The Road From Contract To Close” How to Successfully (and Easily) Manage the Details without Losing Your Mind – Or Your Clients. It is available on Amazon in book or kindle format.
In addition to her busy duties here at TMC, Michelle also provides private consulting and coaching for a select group of clients. She’s often asked speak at conferences, real estate training events, seminars and as well as virtual group meetings such as webinars and tele-conferences. For more information her additional services, please visit our contact page.
Meet the Team
Leann Graefe, Transaction Team Leader
Originally from Panama City, Panama, she currently lives in Melbourn, Florida. Leann has been a member of the team since 2006, and is known for going the extra mile to satisfy our clients and consistently exceeding their expectations. Years ago she was described by one of our clients as the “Pit Bull in a Poodle Costume”, she knows how to get things done and displays kindness and friendliness when doing so. She truly has a passion for making the consumer’s closing experience the absolute best ever. In 2012, Leann was promoted to Transaction Team Leader to help ensure our coordinators provide over the top service and give them the training and support they need. In addition to working with a few clients she also helps out with coordinator management.
Originally from Helsingborg, Sweden, she currently lives in Oviedo, Florida. She’s the proud mother to two beautiful girl, one in college and the other who recently graduated from college. Vesna is no stranger to real estate, she has been active as an agent and then as the Transaction Coordinator for Keller Williams Advantage Realty. There she helped agents in 3 offices manage their transactions and listings. In April of 2010 she joined our team and serves not only agents in the Keller Williams Market Centers but many others as well. She is adored by the clients she works with and known for keeping calm no matter what.
Originally from Long Beach, California today she lives in Baton Rouge, Louisiana. From Huntington Beach, CA (or Orange County, CA), she relocated with Navy Chief Husband to Naval Air Station Whidbey Island, WA. Worked 7+ years as licensed Real Estate Assistant at Windermere Real Estate. Prior to Real Estate Dawn worked for Marriott Hotels & Marriott Vacation Club as an Executive Assistant for nearly 14 years.
Originally from Denver, Colorado she currently calls Orlando, Florida home. Dayna is the busy mother of 2 adorable children – 1 in middle school and 1 elementary aged. Prior to joining our team in 2015, Dayna lived in Indonesia for several years (due to her husband’s job). She has more than 10 years in Real Estate, in different aspects, including being a Buyer’s Agent, Timeshare Rep and a Transaction Coordinator. In her spare time, Dayna volunteers with Suncoast Basset Rescue and enjoys spending time with her family on their boat.
Carly grew up in Gainesville, FL and currently resides in Jacksonville with her adorable black lab mix, Clover Nugget. Prior to joining our team in 2015 she worked in finance and real estate. Carly tells us she “enjoys working for such a supportive and inspiring company “. She is what we affectionately refer to here as the “New File Queen” and is responsible for opening each new transaction for our team. In addition she also helps out when one of the coordinators is on vacation or just needs a hand. She is super friendly and eager to help out where needed.
Jeannie’s former experience of over 20 years as a leader in the Paralegal field has prepared her for the day-to-day details of managing real estate transactions. She utilizes this experience every day to ensure that she has a thorough understanding of your needs and the expertise to provide that your transactions will be handled seamlessly. She strives every day to diligently work for each of her clients, providing the highest level of customer service, and individualized attention all while maintaining the utmost levels of integrity, confidentiality, and respect.
Originally from Overland Park, Kansas, Catie now resides in Rockledge, FL. Catie is a mother of 2 young daughters, Reece & Rory. Prior to joining TMC, Catie handled transactions & closings for a new homebuilder in Oklahoma City, OK and land acquisitions for the City of Tulsa. In Catie’s spare time she enjoys the beach, fishing, and traveling!
Originally from West Palm Beach, she currently lives in Orlando, Florida. Prior to joining our team she worked in the title industry. She has extensive real estate and title experience to include property management, representing investors, managing tenant relations, title and short sale processing. She is also a Florida Notary. Carmen is married and has 2 active kids and 2 busy dogs. When she’s not working, she loves spending time with her family, shopping and cooking!
Gloria Hoagland was born in Plano and after 20 years growing up in California she could not resist the urge to return to her Texas roots and settle down with an Aggie. With a hard working attitude, positive spirit and a true love for people.
Always having the entrepreneur mindset Gloria as a youngster was creating homemade greetings cards and selling them to friends, family and just about anyone she could talk too. In addition to being a member of the TMC Team she also serves as Founder and President of North Texas Moms in Business networking group which is geared towards Moms in the North Texas area. They meet twice a month and also have a growing Facebook group with 600+ members.
Gloria’s move into the real estate industry was only natural with her extensive business background and desire to help people. She will use those skills to best assist clients whether they are a brand new agent or a top producer. Gloria understands the value of really listening to a clients needs and helping them through the entire real estate process.
Originally from Toronto, Ontario, when Natalie joined us she lived in Atlanta, GA, with her son and daughter. Now they are back in Toronto where she continues her work. Prior to joining the TMC family, Natalie worked as a consultant to various real estate firms, helping manage a team of Realtors, coordinating listing and sales transactions. In her spare time she enjoys cooking, entertaining, and listening to music.
Beth is a Florida native who grew up in Ocala, and now calls Indialantic, Florida home. She stays busy with her two children, a daughter who recently graduated from college and a son in high school. She was a successful general real estate agent for 8 years in Indialantic where she helped many people realize their dreams of selling or buying a home. She has firsthand knowledge of the challenges and struggles that a Realtor faces in growing their business. She believes that systems and a trusted support team are essential in creating a successful real estate business. When Beth isn’t working she loves spending time outdoors and can often be found on or near the water.
Pam is a Pennsylvania native and resides in Lancaster with her husband and teenage daughter. She has a variety of pets in her home and she and daughter volunteer at the local SPCA. Pam had been an independent contractor in the direct sales industry for thirty years building successful businesses where customer service and team building were always the priority. She and her husband entered the world of real estate investing about five years ago where Pam became intrigued by the industry. After having built a relationship with her agent, she was offered a position in his office that included developing a Transaction Management program for their agents. Pam is very much enjoying working with TMC as it provides the opportunity to have the best of both worlds, working for a company where there is complete support and a team atmosphere but also the ability to appreciate the independence that she has grown to love.
Presently lives with her husband in her hometown of Augusta, Georgia. She has a son and two daughters who are all grown and married. Holly has worked in the real estate industry for approximately twenty-five years. Thirteen years as a licensed Realtor, listing and selling residential property and approximately twelve years working in real estate law firms as a paralegal. She has worked in every aspect of the real estate industry and brings that knowledge and her attention to detail to insure all her transactions proceed to a smooth closing. In her free time Holly likes to spend it with her grand children, family and working on her house decorating and cooking, also riding bikes along the river with her husband.
Originally from San Jose, Occidental Mindoro, Philippines and currently living there. Diana is an “IT Girl” who loves all things about web, design and technology. She’s a former IT Manager from an International real estate company based in the Philippines and entered the world of online freelancing February 2013. She also worked as a VA for realtors in United States, preparing contracts, paper works, etc.. Diana has a Bachelors’ Degree in Information Technology from Occidental Mindoro State College and used to create websites for Real Estate Company & agents, she has experience and knowledge for Search Engine Optimization and Marketing. Diana is a proud wife and a mother of one little lovely girl & an adorable baby boy and she really enjoys being a Work at Home Mom.