Listen to What Can a Transaction Coordinator Do for Your Business
Questions to Ask When Hiring a Transaction CoordinatorThe thought of handing over the keys to a Transaction Coordinator can be a daunting task; do they know what they are doing, will they look after everything just as you would? Here at TMC, we have some of the best Transaction Coordinators in the business who will always work hard to gain your confidence and show you why they are a dependable and experienced candidate for the position. Caveat Emptor! Just because someone calls themselves a Transaction Coordinator, doesn’t mean they are uniquely qualified or experienced and will provide you with the support you need from contract to close. As you consider all options for your business the following questions will help find the right candidate and will help you to weed out those who aren’t the going deliver what you deserve. We welcome you to ask these questions or any others that you may have; and you can contact us at any time via our Contact Us page, in the menu bar at the top of your screen.
What Services Do You Offer the Real Estate Industry?Listen carefully; if a Transaction Coordinator you are interviewing says they work in the real estate industry, in any other capacity than a Transaction Coordinator, be cautious. Transaction Coordinators are unique and understand the roles and responsibilities of managing your contracts and fully dedicate themselves only to one service: coordinating your pending contracts. A multi-tasking assistant or part-time Agent will miss an all-important detail that could cost you the deal. At TMC, we exclusively provide transaction support and happily refer our clients who need other services to proven experts.
How Many Files Do You Handle?If they are working with less than ten contracts per month, they may not be up-to-date on current affairs or doing this as their primary work. If they manage over fifty contracts, they will not have the time to review yours correctly. Finding that sweet spot of between 20-30 accounts per month means that TMC is always on the forefront of our service industry, without overloading our Transaction Coordinators or diminishing our services to you.
Are My Files Safe and Secure?Aside from being qualified to do the job, you also need to know if your Transaction Coordinator is adept at looking after your valuable assets safely and in total confidence. At TMC, we proudly use secure digital technology, so that you can access your files from around the world, 24/7, and fully train our staff in how to handle data securely. This means you will always have access to the most current information your files and always know what’s happening with just the click of a mouse.
How Do I Know What You Are Working On?Your Transaction Coordinator should not wait on your direction or need to be told daily, or even weekly, what needs to be done. At TMC, we create a comprehensive checklist with our clients of everything that needs to be done from contract to close. We believe in being pro-active and in staying two steps ahead and often deliver your status update the moment before you remember to ask.
What Happens When You Are Unavailable?Emergencies happen, and it’s important that you know how your contracts will be managed when your Transaction Coordinator is away, after all you’ve hired someone to help you and when they can’t does this mean you’re expected to do the work? Here at TMC, we understand that Life Happens – a family emergency, a computer issue or internet outage means another team member can cover in an emergency. At TMC, we provide a team approach so that all your eggs are never in one basket if your Transaction Coordinator is out, another member of our team will cover, and this means that you are never left without the support you need.
FAQ’sDid you know it takes on average 19 hours to close a transaction? According to a White Paper produced for the real estate industry by Clarity Consulting, it takes 19 hours or more for most experienced agents to correctly bring a contract to close. That’s a lot of room for error. These FAQ’s will help demonstrate what precautions we take and how we streamline our process to go the extra mile on every contract.
Who is Transaction Management ConsultantsTransaction Management Consultant, LLC (TMC) is a full-service, Transaction Coordination company with a team of dedicated Transaction Coordinators committed to servicing your real estate contract coordinating needs. We are a privately held, independent company, with no ties to any other service provider or brokerage. Our goal at TMC is to provide dedicated support so that you can manage your business hands-free.
What is a Transaction Coordinator (TC)?A Transaction Coordinator (TC) is the person responsible for managing the transaction process from start to close; through interfacing with real estate professionals, your clients, closing agents, lenders, and everyone else who is involved, in a transaction. Your Transaction Coordinator is a direct line to the simplest closing coordinating solution. You may also know the TC as a Closing Coordinator or Contract Manager, but we prefer to use the title Transaction Coordinator as it accurately describes our commitment to servicing a transaction from open to close.
Why Do Real Estate Professionals Choose You?TMC prides itself on being referred extensively throughout the real estate industry for our commitment to coordinating from contract to close – we do not service any other industries or provide any other services. As this is what we do therefore we can afford to invest the time and skills required to deliver only the best to our clients.
What Do I Have to Do?Other than smile – absolutely nothing! The real success of TMC is to simplify your life and give you back your time. Once you connect with your Transaction Coordinator, you will be asked to scan and email any relevant information, and we’ll take the lead from there. You will always know what your TC is actively working on and what is next on their list.
When Are Your Office Hours?Our office hours are Monday through Friday from 9:00 am to 5:00 pm EST. We’re available by phone, text or email during that time. But remember, with your private web portal, we provide you access to files and documents anywhere, anytime, at the click of a button!
- Melinda Elmer, Realtor
Melinda Elmer, RealtorMelinda is an experienced Realtor in Southern California who is active in her community and loved by her clients, but she felt like she was not hitting her full potential and when her coach suggested she get help, she reached out to TMC. Click the link below to hear how Melinda changed her business process with one simple decision and how that life-changing impact echoed into a new existence.
- Carol Poche & Jeffrey Welsh, Realtors
Carol Poche & Jeffrey Welsh, RealtorsCarol and Jeffrey have a strong passion for real estate, and approximately 90% of their business comes from their sphere of influence, which they have dedicated to nurturing over the years. However, what happens when you run out of time and the capacity to woo new clients? Click below to hear how Carol and Jeffrey continued to grow their business and now coach other Agents, to build bigger, stronger teams.
- Angi Bell, Realtor
Angi Bell, RealtorAngi started her real estate business in Metairie, Louisiana; a small border town of New Orleans. In 2006, the year after Hurricane Katrina struck the Gulf, Angi had to reevaluate her plans. Click below to listen in on how Angi built herself from the ashes to create a stronger and more resilient business. Now, Angi is an award-winning Relator, Productivity Coach, and Instructor.
- Mark Ramey, Realtor
Mark Ramey, RealtorWhen Mark joined Keller Williams, he asked his Team Leader what resources they offered that could help him grow his business. The rest, as they say, is history. Click below to listen in to Mark describe how he went from the ‘New Guy’ to the guy everyone calls to buy or sell real estate.
- Terry Diederich, Realtor
Terry Diederich, RealtorTerry is an experienced Realtor who increased the number of homes he sold and took several vacations thanks to one genius productivity hack, having the right TC help him leverage his time. Click below to find out exactly how Terry did it, and why this was such a landslide victory for his ever-growing business. You’ll want to use this for yourself right away.
- Lynn Ganster, Realtor
Lynn Ganster, RealtorLynn was a proud nurse before becoming a Realtor and wanted to learn how to pair her passion for real estate with her experience of caring for people and their wellness. Click below to find out why a change of pace may be all you need to unleash a new you. Lynn is now the ‘Doctor’ of her destiny and has an expert TC as her ‘Nurse’ from contract to close.
I have been working with Vesna and TMC for a couple of years now, and they are outstanding! It takes a huge load off my plate and provides peace of mind knowing the many of the little details required to bring a contract closing that I used to try to handle myself are being taken care of. And, I don’t have to worry about hiring or training and assistance. They already know what to do!
Great company! I highly recommend! TMC provides excellent service and business support.
Leann is amazing. I’ve worked with Leann as my transaction coordinator for years now, and I wouldn’t work with anyone else. She’s excellent and keeps my clients informed and things moving smoothly every step of the way. I trust her completely with my business from contract to close. I don’t know what I would do without her. TMC is an amazing service, and Michelle has built an excellent team of helpers for the real estate industry!
Might I mention that you are the best when it comes to these situations? Your expertise with these title agencies is powerful. I know that we all appreciate you and I know that our buyer will be happy you helped!
Lynn Ganster, RealtorOrlando, Florida
It has been a real pleasure working with you on these cases. Thank you for all of your hard work and persistence; I certainly would not have gotten through the three settlements without you taking the lead and coordinating everything with all parties.
Regina Fletcher, RealtorBaltimore, Maryland
I just wanted to follow up and let you both know that it is always great to work with a Realty Team that has their act together, and yours is at the top of the list. If we can help you with any more smooth transactions, please feel free to send them our way. We would love to work with you again.
John Henderson, Title AgentOrlando, Florida
Hey Vesna, you deserve all the credit for the filing of my paperwork in the KW paperless system!
Renee Holt, RealtorOrlando, Florida
Thanks, Leann, you have been a wonderful addition and offer a valuable service.
Steve Ritz, Realtor Orlando, Florida
I am at Keller Williams Quantum Leap training in Mobile. The subject of VA’s came up. I proudly stood up and plugged your company and staff! I hope you get some calls!
Angi Bell, Realtor New Orleans, Louisiana
I want to tell you how great you are and how helpful. Thank you. I have been missing a great service.
Patsy Woody – Realtor Orlando, Florida
Michelle and TMC have been outstanding for my business. They cover every detail and every base giving me time to develop more sales. Their professionalism and leading edge technology have impressed myself, my clients and other Realtors I work with.
Terry Diederich – Realtor Orlando, Florida